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Signpost 20
Good design aligns the work aesthetic of an organisation with its looks.
![Signpost 20](https://static.wixstatic.com/media/5ff945_e494a7f815d8470fb23865bc7b7cda7e~mv2.png/v1/fill/w_490,h_490,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/S01-400_edited_edited.png)
Key Chapter: 18
• 20.1 How a workplace looks is important because it communicates the ambitions of the people and organisation it houses and influence the interactions the organisation has with its employees and clients. p.62
• 20.2 Looks are important, and they go beyond beauty. We should not confuse good taste for good design. p.62
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